SCORM Compliant Package-AURTTA121 Diagnose complex system faults Self-Study Guide Core units FNSINC301 Work effectively

Core units FNSINC301 Work effectively in the financial services industry Elective units BSBCMM301 Process customer complaints BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACM311 Process and manage payments FNSACM312 Reconcile financial transactions FNSACM313 Process authorised payments FNSACM411 Authorise valid expense payments FNSCRD302 Monitor and control accounts receivable FNSCRD311 Process applications for credit FNSACC311 Process financial transactions and extract interim reports FNSACC313 Perform financial calculations * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and review quality framework CHCMGT003 Lead the work team BSBFIM601 Manage finances BSBINN601 Lead and manage organisational change BSBMGT608 Manage innovation and continuous improvement BSBRSK501 Manage risk Elective units CHCCCS007 Develop and implement service programs CHCCOM003 Develop workplace communication strategies CHCCSM004 Coordinate complex case requirements CHCCSM006 Provide case management supervision CHCMGT005 Facilitate workplace debriefing and support processes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others SHBHBAS001 Provide shampoo and basin services SHBHDES001 Dry hair to shape SHBHIND001 Maintain and organise tools

This enables RTOs to demonstrate transparent alignment and evidence of a robust learner support framework during audits or validations

SCORM Compliant Package-AURTTA121 Diagnose complex system faults Self-Study Guide Core units FNSINC301 Work effectively* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.