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Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful
Core units BSBWHS501 Ensure a safe workplace ICTDBS504 Integrate database with a website ICTICT418 Contribute to copyright
Core units MEM30012A Apply mathematical techniques in a manufacturing
aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)
Training and Assessment Strategy-HLT64121 Advanced Diploma of Nursing (Aged Care and Individual Support Work) ICP Core units SIRXCEG001 Engage theYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.
